Privacy Policy
1. Introduction
Welcome to ClubCast and CastCTRL (collectively, “we,” “our,” or “us”), accessible via clubcast.live and related applications, services, and tools. We respect your privacy and are committed to protecting personal information collected through our website, platform, and software.
CastCTRL is an independent application and is not affiliated with or endorsed by Google or YouTube.
This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.
2. Information We Collect
We may collect the following categories of information:
- Account Information: name, email address, password, club, school, team, or organization name.
- Contact Information: phone number, support inquiries, and correspondence you send to us.
- Billing Information: subscription or payment-related details processed through third-party payment providers.
- Usage Information: application settings, session activity, broadcast configuration, overlays, score data, highlights, and workflow actions.
- Technical Information: IP address, browser type, operating system, device identifiers, crash reports, error logs, and diagnostic data.
- Media and Content: uploaded files, thumbnails, clips, stream metadata, match data, team names, and related content you create or manage through the platform.
- Third-Party Integration Data: information returned by connected services such as YouTube when you choose to link your account for streaming-related features.
3. How We Use Information
We may use collected information to:
- provide, maintain, and improve CastCTRL and ClubCast services;
- create and manage user accounts;
- process subscriptions and payments;
- facilitate live streaming, recording, clipping, metadata handling, and platform integrations;
- create and manage live broadcasts on connected third-party services such as YouTube;
- retrieve stream status, broadcast metadata, and related operational information needed for live streaming workflows;
- respond to customer support requests and service inquiries;
- monitor performance, diagnose issues, and enhance reliability and security;
- send important administrative notices, updates, and service communications; and
- protect against fraud, misuse, unauthorized access, or legal violations.
4. Use of YouTube API Services
CastCTRL uses YouTube API Services to enable users to create, manage, and stream live broadcasts directly to their YouTube accounts.
When you connect your YouTube account, CastCTRL may access information necessary to:
- create and manage live broadcasts;
- retrieve stream status and metadata;
- associate streams with your YouTube channel; and
- enable live streaming functionality within the app.
By using CastCTRL with YouTube API Services, you also agree to be bound by the Google Privacy Policy.
We do not sell your YouTube data. We do not use data received from Google APIs for advertising purposes, and we do not share such data except as necessary to provide the requested functionality or as required by law.
5. Legal Bases and Consent
Where applicable, we process personal information based on legitimate business interests, contractual necessity, legal compliance, and your consent. By using our services, you acknowledge and agree to the data practices described here.
6. Sharing of Information
We do not sell your personal information. We may share information with:
- Service Providers: hosting providers, analytics providers, payment processors, storage vendors, email tools, and customer support systems.
- Streaming and Integration Partners: platforms such as YouTube or other third-party services you choose to connect with CastCTRL, but only as required to provide requested streaming and integration functionality.
- Legal or Compliance Authorities: if required to comply with law, respond to lawful requests, or protect rights, property, safety, or security.
- Business Transfers: if we are involved in a merger, acquisition, restructuring, or asset sale.
7. Streaming, Media, and Public Content
CastCTRL is designed to manage and facilitate live broadcast workflows. Some content you stream or publish through third-party platforms may become publicly available. You are responsible for ensuring that you have all required rights, permissions, and consents for the media, events, participants, logos, commentary, and other content you upload, manage, or broadcast.
Once content is transmitted to or published on third-party platforms, their privacy practices and policies will also apply.
8. Cookies and Similar Technologies
We may use cookies, local storage, analytics tools, and similar technologies to remember preferences, understand usage, improve site performance, and support account and session functionality. You may manage some cookie preferences through your browser settings.
9. Data Retention
We retain information for as long as reasonably necessary to provide services, maintain records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on the type of data and how it is used.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no platform, network, or transmission method is completely secure, and we cannot guarantee absolute security.
11. Your Rights and Choices
Depending on your location, you may have rights to:
- request access to personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of certain information;
- object to or restrict certain processing; and
- withdraw consent where processing is based on consent.
To submit a request, contact us using the details in the “Contact Us” section below.
12. Data Deletion and Revocation
You may revoke CastCTRL’s access to your Google or YouTube account at any time through your Google account permissions page at myaccount.google.com/permissions.
Once access is revoked, CastCTRL will no longer be able to access or manage your YouTube data through Google APIs unless you reconnect your account.
You may also contact us to request deletion of eligible data we store, subject to legal, security, and operational retention requirements.
13. Children’s Privacy
Our services are not directed to children under 13, or the minimum age required in the applicable jurisdiction. We do not knowingly collect personal information from children in violation of applicable law.
14. International Processing
Your information may be stored or processed in countries other than your own. By using our services, you understand that your information may be transferred to and processed in locations where data protection laws may differ.
15. Third-Party Services
Our website or application may link to, embed, or integrate with third-party services. We are not responsible for the privacy practices of third-party sites, software, or platforms. Please review their policies separately.
16. Google API Limited Use Compliance
CastCTRL’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
17. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page and reflected by the revised “Last Updated” date.
18. Contact Us
If you have questions about this Privacy Policy or your information, contact us at:
ClubCast / CastCTRL
Website: clubcast.live
Email: mail@clubcast.live